Bonusmantle answers its own phone. When you send an enquiry through this page, it lands in the same inbox the kitchen uses every morning, not a sales funnel that forwards it to somebody in another state. Whether you are planning an event for three hundred guests in Docklands or you just want to know what is on the meal plan menu next week, you will get a real reply from a real person, usually within one working day and never more than three. If it is urgent, call the kitchen directly and somebody will pick up between seven in the morning and six in the evening on weekdays.
One form for both services. Pick the option that fits, give us the basics, and we will come back with a real answer rather than a generic brochure.
Whichever channel fits your situation. All of them end up in the same place.
+61 3 8462 1973
Mon – Fri 7:00 – 18:00bonusmantle@gmail.com
Reply within 1 working dayKmart Australia, 2 Melbourne Street, Southbank VIC 3006
Tastings Tue & Thu@bonusmantle
Weekly menu drops every MondayEvent enquiries do not stop on weekends, and neither does our kitchen. Here is when somebody is around to pick up the phone or reply to your email.
Event-day support runs outside these hours for confirmed bookings. Your on-site lead will share a direct number before the day.
People seem genuinely surprised when a caterer answers the phone on a Tuesday afternoon. We have never understood why that is supposed to be rare, so we just kept doing it.
No black holes, no chasing. This is exactly what happens after you press send.
We are in Southbank, a short walk from the river and easy to reach by tram, train or car. Parking is available on surrounding streets, though arriving before 10am makes life easier.
Whichever fits your situation, the same team replies.
Events
Chef-led menus for launches, weddings and awards nights across greater Melbourne. Venue walk before quoting, full on-site crew, complete pack-down.
See the full menu
Weekly
A new menu every Monday, cooked in small batches and blast-chilled within forty minutes. Delivered chilled to your door across metro Melbourne.
See this week's menuSome answers you might not need to wait for.
Not unannounced, unfortunately. Our kitchen runs to a strict production schedule. Book a tasting or a walkthrough in advance and we will make time for you properly.
Within one working day for a first reply, and within three working days for a detailed quote with menu direction and itemised pricing.
Sometimes. Short-notice bookings depend on crew availability. Send the details anyway and we will tell you honestly whether we can take it on.
Include it in your first message. We need it before we can build a menu, and it never costs extra for standard vegan or gluten-free options.
Two articles that answer the operational questions most enquiries start with.
Phone between 7 and 6 on weekdays, or drop a message any time. Either way, a person on Melbourne Street will read it and reply.
